Fuller OS — Reclaim Your Time

Engagement terms

Plain language, because you should be able to read this in three minutes. Last updated 7 August 2026.

The guarantee. You don't pay unless one workflow is built and running in your practice before we hang up. The session runs first; the invoice follows only if that workflow is live. If it isn't, there's no invoice and no obligation — you keep the recording and anything built.

What the session is

Ninety minutes, live
A working session, not a presentation. Roughly: workflow audit (0–20), ranked opportunities (20–40), one workflow built while you watch (40–70), 90-day roadmap (70–85), handoff (85–90).
What you get
The recording, the workflow built during the session, a written 90-day roadmap, and two weeks of follow-up questions by email. All of it stays on your engagement page, which doesn't expire.
What it isn't
It isn't clinical advice, and nothing built replaces clinical judgement. It isn't a managed service — after the session, what was built is yours to run, unless you take an ongoing arrangement.

Money

Price
CA$597 for the session, invoiced after delivery. The checkout bills Canadian dollars, which is what this figure is. Later stages — Reclaim Care, Rewrite Sprint, Digital Twin, ongoing optimization — are quoted separately and never assumed.
Payment
Payable on receipt of the invoice, by card through the checkout link on your engagement page.
If the guarantee isn't met
The guarantee is invoice-after, so there is never a payment to claim back: if one workflow isn't built and running in your practice before we hang up, no invoice is raised at all. Once an invoice for a delivered session is paid, that payment is final — the work has already happened and you keep everything from it.

Scheduling

Rescheduling
Move it as many times as you need with 24 hours' notice. Inside 24 hours, or a no-show, the slot is gone — book another. Nothing is charged either way.
Preparation
The audit form matters. It's read before the session, and it decides what gets built during it. A session booked without it starts twenty minutes behind.

Your information

What is stored
What you type into the audit form, your engagement record, and anything you choose to share during the session. It is used to run your engagement and nothing else.
Confidentiality
Your practice's specifics are not shared, sold, or used as a named example without your written agreement.
Patient and client data
Don't send identifiable patient records. Workflows are built against structure and test data; you connect the real data yourself, inside your own systems.
Deletion
Email jonathan.fullerhealth@gmail.com and your record and engagement page are deleted.

Ownership

What you own
Everything built for your practice during the engagement, along with the recording and the roadmap. Use it, change it, hand it to someone else.
What stays mine
The underlying method, templates, and reusable components brought into the session. You get a perpetual right to use them inside your own practice.

The boring parts

Liability
Automation is a tool and you remain responsible for what your practice sends, bills, and files. Liability is limited to the amount you paid for the engagement.
Governing law
Alberta, Canada.
Questions
Ask before you book, not after: jonathan.fullerhealth@gmail.com.